Competing with the Big Four: Outsourcing as the Leveler

Competing with the Big Four: Outsourcing as the Leveler

Many companies find that having data entry work done by staff in India is very helpful not only to the bottom line, but also to the internal staff that is dealing with incoming calls, clients, and the day-to-day activity.  The India teams accomplish their work during the US evening. I have workers in several locations: Bangalore, Chennai, Mumbai, and Pune.  All of these off-shore BPOs handle sensitive financial data within a safe and secure connection to servers based in the US. Most often, the server is at a managed server facility ensuring that SOC II security compliance is in place. 

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Research on Objection: "My Clients Won't (Insert Objection Here)."

Research on Objection: "My Clients Won't (Insert Objection Here)."

More often than not when I am speaking with Accountants and Bookkeepers I hear, ‘My clients won’t …’

In the past, I have put on my bookkeeping/accounting disguise and verified the validity of this type of response myself. And lately, since firms have hired me to go out to their clients and set them up for those processes that would allow the firm to become the virtual CFO or value-based biller, I have been able to do this verification across the nation, business types, and personality types.

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